The Citizens State Bank

BUSINESS BANKING 1

• Can businesses open account with your institution?

CREDIT CARDS 1

• How do I make a Citizens State Bank Credit Card payment?

DEBIT CARDS 3

• How long does it take to get a new debit card if I lose it or it breaks?
• I have forgotten my PIN number. How do I retrieve it?
• I have lost my debit card. Is there a way I can report this and get a new one?

INSTAKEY ATM CARDS 1

• Can I bring in my InstaKey ATM card to be repinned?

CERTIFICATE OF DEPOSIT 0

CHECKING ACCOUNTS 0

MONEY MARKET ACCOUNTS 0

SAFE DEPOSIT BOXES 1

• Do you have Safe Deposit Boxes?

SAVINGS ACCOUNTS 0

GENERAL INFORMATION 3

• Can I do all of my banking with you?
• I'm ready to open an account with your financial institution. How do I go about doing so?
• Why can't I make a loan payment at the ATM?

LOANS 1

• I made a loan payment transfer in online banking, its out of my account but hasn't posted to my loan.

MORTGAGES 0

ONLINE BANKING AND BILL PAY 9

• Are you compatible with Quickbooks or Quicken?
• Can more than one person have online banking for the same account?
• Can my business have Online Banking?
• How do I Sign up for Online Banking?
• How long after I register for Online Banking can I login?

View all 9

ONLINE BANKING ERROR CODES 0

PRODUCT FUNCTIONALITY 3

• Can I allow someone else access to see my accounts on online banking without them being on my accounts?
• Can I change the name that shows up for my account when I open my online banking? (nickname)
• I have alerts showing up for my accounts. Where can I go to edit or delete these?

PURCHASE REWARDS 1

• When will I receive my Purchase Rewards?

SECURITY 1

• How can I change my username or password in online banking?

TRANSFERS 3

• Can I make transfers to another person at another bank using Online Banking?
• Can I set a transfer to occur automatically?
• How can I edit or cancel a Scheduled Transfer?

E-STATEMENTS 11

• Can I have e-statements, but not Online Banking?
• Can I receive paper statements and e-statements?
• Can I view estatements on my Mobile App?
• Can I view images on my e-statements?
• Can more than one person receive e-statements for the same account?

View all 11

CURRENCY EXCHANGING 3

• Does CSB/HSB have foreign currency?
• May I exchange coin at the drive thru?
• May I exchange my coin at your bank?

NOTARY 1

• Does your bank offer notary services?

TELEPHONE BANKING 2

• Can I also get my account information by phone?
• I got locked out of Telephone Banking

ABA ROUTING NUMBER 1

• What is The Citizens State Bank Routing Number?

CAREER OPPORTUNITIES 1

• Are you Hiring?

LOCATIONS, HOURS, AND TELEPHONE NUMBERS 2

• I opened my account at Home State Bank in McPherson, may I take my transactions to a Citizens State Bank location?
• What are your hours?